DELIVERY & SHIPPING
Delivery Time = Processing Time + Shipping Time
For every piece in our collection, the estimated processing time is listed on the product
page. Add the processing time to the shipping time for an estimate as to when you will
receive your order.
PROCESSING TIME
Processing time differs from product to product. All items are made-to-order and request 4-6
business days to handcraft.
SHIPPING TIME
Many factors contribute to delivery time. We make every effort to ship your product out as
soon as possible within these time frames that are listed on each product page.
Method |
Shipping Time |
Price |
Free Shipping |
9-12 Working Days |
Free |
Standard Shipping |
5-8 Working Days |
US$7.95 |
Expedited Shipping |
3-4 Working Days |
US$25.85 |
*Please note that the time frame mentioned above
doesn't include production time and does not account for delays caused by vendors or service
and weather disruptions.
SHIPPING INFORMATION
Please note that the shipping address will be take from PayPal record (PayPal checkout
model).If your shipping address is different from your billing address, please specify this
during checkout.
The address can be changed before we ship your orders. However we are unable to change the
shipping method or address once we ship your orders.
TRACKING AN ORDER
You'll receive an e-mail that confirms your order has been shipped, issues your shipment
tracking number, and provides a direct link to the carrier's package-tracking site. If you
require further tracking information, please
contact us
When your order are shipped, you will receive a shipping notification email.
This email will provide you with your order ID to track your item as it makes its way to you,
as well as the date your order was shipped. You can also check the status of your order from
here
IMPORTANT
When the carrier returns an Undeliverable package because of address problem to us, you will
be charged for reshipping costs. If you require refund. Please note that the personalized
items there is a
30% restocking
fee.